Welcome to the www.rossovivoitalia.it website (the “Website”), owned by Carpenteria Rosso S.n.c.- sede legale via Francesco Severi, 7, 35011 Campodarsego (PD) - Reg.Imprese di Padova, - P.Iva 03545950283, PEC firstname.lastname@example.org.
Access to and use of the Website are conditional on your review, understanding and acceptance of these General Conditions of Use. If you do not agree with these General Conditions of Use or with part of them, please do not use and do not access the Website
1. Intellectual property rights
The contents present on the Website, such as, without limitation, works, images, photographs, dialogues, music, sounds and videos, documents, drawings, pictures, logos and any other material, whatever their format, posted on the Website including, the menus, web pages, graphics, colors, patterns, tools, characters, and design of the Website, diagrams, layouts, methods, processes, functions and software that are part of the Website, are protected by copyright and by all other IP rights of ROSSOVIVO or of the third parties, if any, that ROSSOVIVO has engaged. It is forbidden to reproduce, in whole or in part, in whatever form, the Website and its contents without ROSSOVIVO’s express written consent.
You are only permitted to view the Website and its contents benefiting from the services made available on it. You are also authorised to make any temporary reproductions, without economic significance per se, which are considered transitory or secondary, and an integral and essential part of the actual viewing of the Website and its contents, and any other browsing operations that are performed solely for the purpose of legitimately using the same. Under no circumstances may you be authorized to reproduce, on any medium, in whole or in part, the Website and its contents. Any reproduction must each time be authorized by ROSSOVIVO or, where appropriate, by the authors of the individual works contained in the Website. Such reproductions must in any case be made for lawful purposes and in compliance with the copyright and the other IP rights of ROSSOVIVO and of the authors of the individual works contained in the Website. The authors of the individual works published on the Website shall be entitled to claim, at any time, the authorship of their work and to oppose to any deformation, mutilation or other modification of the works including any damage caused to the works that is prejudicial to their honour or reputation. You undertake to comply with the copyright of the artists who have chosen to publish their works on the Website. You are also not authorized to use, under no circumstances, in any manner and form, the contents of the Website and the individual works protected by copyright and by any other IP right. You may not alter or modify the contents and the copyrighted works without ROSSOVIVO’s consent and, where necessary, without the consent of the relevant authors.
2. Trademarks and domains
The exclusive owner of all trademarks and distinctive signs present on the Website, also for the purposes of distinguishing the products, is the ROSSOVIVO Group, who has also the exclusive right to use them. Any unauthorized use or use that is not compliant with the law is strictly forbidden and can have legal consequences. Under no circumstances will you be entitled to use said trademarks and the other distinctive signs present on the Website to obtain, also indirectly, an improper benefit from the distinctive character or from the popularity of the ROSSOVIVO Group’s trademarks in a way that is prejudicial to the same or to their owners.
The zegna.us domain, as well as any declination of the same and any sub-domain, are in the ownership of the ROSSOVIVO Group. It is not permitted, not even indirectly, to use them without the express written consent of their owners.
3. Inbound and outbound links from the Website to third party sites
Conversely, it will be possible to activate on third party sites links redirecting to the Website, only if the Website Operator has given his prior consent. The application for obtaining such consent may be sent to the Website Operator at the abovementioned postal or email address email@example.com Any unauthorized activation of links shall result in the Website Operator be entitled to take any action to have the unlawful links immediately deactivated, and to have the wrongful business practice, the unfair competition or the action ruining the good name and popularity of the Website Operator, its products and companies of its group, acknowledged. Posting hypertext links (such as deep frames and deep links) to the Website or using unauthorised meta-tags is in any case forbidden.
The access, use and browsing of the Website are for your personal use only, and must always be unrelated to your commercial, entrepreneurial and professional activities. Using and browsing the Website are activities performed by you and, as such, no liability can be attributed to the Website Operator for the incorrect use of the Website. The Website Operator shall therefore not be liable if during your downloading activities your device is damaged or if your data are lost, unless any such damage and loss are attributable to the gross negligence and wilful misconduct of the same Website Operator.
The Website Operator accepts no responsibility for damages deriving from the inaccessibility to the services present on the Website, disruption of the service, content cancellation, problems related to the networks, providers or telephone and/or internet connections, unauthorized accesses, data alteration, failure and/or malfunction of your electronic equipment.
It will be your responsibility to protect and correctly use your personal data, including the credentials allowing you to access the restricted services. You will also be responsible for any damaging consequence or prejudice that may derive to the Website Operator or third party from the incorrect use, loss or theft of your data.
The Website Operator has adopted all reasonable measures aimed at preventing the posting on the Website of contents and images that are likely to infringe a person’s human rights and dignity, in all possible forms and expressions. Should you deem however that such contents are offensive to your religious or ethical sensibility, or your dignity, please report it to the Website Operator (by sending the relevant notice to the following mailbox firstname.lastname@example.org. The Website Operator however warns you that the access, if any, to the contents deemed infringing or offensive is a deliberate act of yours and you are therefore the only person responsible for that.
The Website Operator has also adopted any useful precautions to ensure that all information present on the Website are correct, complete and updated. The Website Operator accepts however no responsibility for the accuracy and completeness of the contents posted on the Website, unless otherwise envisaged by the law. Should you find any error in the information present on the Website or realize that such information is not duly updated, please report it to the Website Operator sending the relevant notice to the following mailbox email@example.com.
5. Applicable law and dispute resolution
These General Conditions of Use are governed by Italian law. Any dispute arising out of these General Conditions of Use between the Website Operator and you, may be resolved through the Alternative Dispute Resolution tool made available on the website of the Chamber of Commerce of Padua.
These General Conditions of Use may be updated or modified from time to time by the Website Operator. Any such modification shall become effective when posted on the Website. We therefore suggest that you review this document regularly.
GENERAL CONDITIONS OF SALE
The products marketed on the www.rossovivoitalia.it website (hereinafter, the "Website") are sold and invoiced by Carpenteria Rosso S.n.c., con sede in Via Francesco Severi 7, 35011 Campodarsego Padova, Italia, società iscritta presso la C.C.I.A.A. di Padova del Registro delle Imprese, C.F. P. IVA n. 03545950283 (di seguito "RSV")
For any information on purchase orders, deliveries and, more in general, purchases, please contact ROSSOVIVO customer care at the following addresses:
Email at firstname.lastname@example.org
Calling 0039 049 9201823 – from 9am to 9pm, working days only
PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS. These General Conditions of Sale (“Conditions”) apply to your purchase of products sold in the ROSSOVIVO ITALIA. You agree to these Condition by placing your order. If you have already placed your order and no longer want to be bound to these Conditions, then you must either promptly cancel your order or return your purchase in accordance with the provisions set forth below. This is a binding agreement.
1. Acceptance of the general conditions of sale and closing
1.1 RSV offers for sale on the Website the products to end consumers, namely, to persons who buy them for personal, non-commercial use, and not for business, entrepreneurial or professional purposes ("Customer", "you" or "your"). RSV reserves therefore the right not to process orders placed by persons other than the "consumer" or, in any case, orders that are not consistent with its business policy.
1.2 The agreement executed between RSV and Customer shall be deemed consummated upon acceptance of the order, including partial acceptance, by RSV. If the order is not accepted by RSV, it shall immediately inform Customer thereof.
1.3 By placing an order in accordance with processes, and using the order form made available on the Website (hereinafter, the "Order"), Customer declares that it has read and understood all of the indications given during the purchase procedure, and that it accepts, in full, these Conditions.
1.4 These Conditions may be printed or stored on permanent storage devices, in accordance with the applicable legislation currently in force.
2. How to buy the products
2.1 The products offered for sale by RSV are only and exclusively the ones displayed on the Website when the Order is placed, as described in the relevant product information sheet
It remains in any case understood that, since the images included in the product information sheet are provided for information purposes only and may not be representative of all of the specifications of the product, colours and sizes may differ on account of the differences in screens and systems used by customers for accessing the Website).
2.2 Customer can place an order by duly filling-in the order form made available on the Website and send it in accordance with the indications provided in the Website, after having carefully reviewed these Conditions, the product specifications, the relevant price (inclusive of all applicable taxes and charges), shipping costs (including the ancillary costs that may be incurred in case a shipping and delivery method quicker and/or different from the standard one is chosen). Customer shall also ask RSV if it wishes to receive the invoice for the purchased product.
2.3 RSV shall confirm that the Order has been properly received by sending an email message to the address notified by Customer. The email shall contain a short description of the conditions of purchase, as provided for by the applicable legislation, as well as the information entered by Customer into the Order form, to enable him/her double check such information and, if necessary, immediately report incorrect data, if any.
3 Price and Terms of payment
3.1 Customer shall be informed in advance of shipping costs or fees and taxes, if any, through the Website. The prices displayed on the Website are quoted in U.S. dollars, unless otherwise indicated. Prices are subject to change without notice. Products are subject to availability. If an item a Customer has ordered becomes out of stock before RSV accepts the order RSV shall notify the Customer as soon as possible and Customer will not be charged for the out of stock items.
3.2 The payments can be made only through credit card or paypall and the transaction will be processed through a secure server selected by RSV. By placing an Order through the Website, you authorize your credit card to be charged in the amount indicated on the Order page.
3.3 Under no circumstances and at no stage of the payment process, the details of the credit card of Customer will be disclosed to RSV because such details will be directly sent, in a secure manner, to the website of the financial institution in charge of the transaction. Since none of such data will be stored in RSV’s files, RSV will not be liable for fraudulent and unlawful uses, if any, made by third parties of the Customer’s credit card during the payment procedure.
4 Delivery of the products and relevant expenses
4.1 RSV, its suppliers and its logistics service providers shall deliver the products purchased by Customer at the address and on the date indicated by the latter in the Order, at the cost specifically indicated in the Website before the Order is shipped. In any case, in case of deliveries outside the national territory, shipping costs and delivery times may be subject to changes.
4.2 Customer may decide to personally pick up the products, rather than having them shipped to him/her, directly at one of the RSV retail stores that have adhered to the “retail store direct delivery” project. A complete list of such retail stores can be found on the Website. In that case, Customer will receive an e-mail informing him/her that the product has arrived at the retail store and is ready for pick up within 20 (twenty) days from the date on which the email was received, upon exhibition of a copy of the aforesaid e-mail together with an identity document. Failure to pick up the product within the time limit indicated in the agreement shall result in the purchase agreement be automatically terminated and Customer be entitled to obtain a full refund of the price. Since no payment can be made at the retail store, cash on delivery is not applicable to products purchased according to such procedure.
4.3 The delivery times indicated by RSV are purely indicative. Any delay on such times, or partial deliveries of the product, shall not entitle Customer to reject the product and claim compensations or indemnities.
4.4 Upon delivery of the products, Customer shall make sure that:
4.4.1 the number of items delivered corresponds to the number indicated in the shipping label.
4.4.2 the packaging is intact, not damaged or wet, and, in any case, unaltered, including the sealing material (sellotape or metal strapping seals).
4.5 Any damage detected in the packaging and/or the product, and any discrepancy found in the number of items or in the indications contained in the bill of parcels, shall be immediately reported in the bill of parcel to be returned to the courier.
4.6 Any problem concerning the integrity of the products received, their number and completeness must be reported within 7 days from the relevant delivery, in accordance with the procedures set forth in this document.
5 Right of Cancellation
5.1 Customer is entitled to cancel an order for any reason, without penalty and without the need to give any explanation, within 30 (thirty) days from the date of delivery of the products.
5.2 Customer may exercise the right of cancellation set forth in art. 5.1 above, by filling in the blanks the specific form made available in the packaging of the product to be given back (the "Return Module").
5.3 In the event of cancellation, Customer shall dispatch the goods back to RSV within 30 (thirty) days from delivery following, at his/her discretion, one of the following procedures:
5.3.1 Send the product/s to be given back to one of the RSV retail stores or warehouse expressly referred to in the Return Module by means of the courier indicated by RSV in the same (such means of redelivery is on the RSV 's exclusive cost, except for any possible custom costs as per point 4.2 above);
5.3.2 Send the product/s to be given back to one of the RSV retail stores or warehouse expressly referred to in the Return Module by means of the courier chosen by the Customer (in such event, the costs for the redelivery will be on the Customer’s exclusive account);
5.3.3 Physically redelivery to one of the RSV retail stores expressly referred to in the Return Module (the Customer will give back the product/s along with the Return Module along with proof of identity).
5.4 The product must be given back along with the original packaging (including the packaging materials and the documents, if any, accessories, labels, tags, seals, etc.) and it is to be carefully stored and used only for the time strictly necessary to verify its nature, specifications and size, and must show no signs of wear or dirt, as indicated below:
The right of cancellation may be exercised only with respect to the entire purchased product, partial cancellations (accessories, complements, etc.) are not permitted;
The transit of the product/s, until the Customer receives confirmation that the product has been properly returned and delivered to the RSV retail store, shall be at the Client's exclusive responsibility for the cases indicated under points 5.3.2 and 5.3.3. Therefore, if the product has been damaged during transit, RSV shall inform Customer thereof in order to enable the latter to promptly send the relevant complaint to the courier and claim a refund; the product will be made available to Customer and the cancellation notice will be cancelled;
RSV accepts no responsibility for products damaged, stolen or lost while in transit, or, in any case, in relation to their shipping, whenever the shipping back to RSV is processed according to one of the modalities indicated under points 5.3.2 and 5.3.3.
5.5 RSV shall refund to Customer the whole amount already paid by the latter, including standard shipping costs that the same may have incurred in relation to the returned products (exclusive of any additional cost incurred as a result of a different and/or quicker typology of shipping and delivery) within 14 (fourteen) days from the date the product is returned to RSV.
Unless otherwise agreed by the parties, the amount initially charged to Customer will be written-off using the same means of payment used by Customer in the initial transaction. In any case, no amount shall be charged to Customer in relation to the refund. RSV may withhold the refund until the returned product is properly received by RSV or until Customer demonstrates that the product has been correctly returned, whichever is earlier.
5.6 Once the products are received, RSV will check them in order to verify that they are consistent with the terms and conditions set forth in this clause and, should the results of such verification be negative, it shall inform Customer by email that the value of the returned products is reduced due to Customer’s failure to comply with the conditions mentioned above. By the same mail, RSV shall also notify the amount that it will deduct from the amount to be refunded, unless Customer elects to have, at its own expense, the products sent back to him/her in the same conditions in which they were returned to RSV.
5.7 In the event that the right of Cancellation is forfeited, RSV shall send back to Customer the purchased product, charging the latter with the relevant shipping costs and, if already refunded, the price of the product.
6. Product Information
6.1 Unless otherwise stated, sizes indicated are US sizes. Please refer to the size guide for clarification.
6.2 RSV will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.
6.3 RSV continually updates our online store. From time to time RSV’s retail stores may run special local promotions (which may not be available on the Website) or RSV may offer special discounts online that are not available in the retail stores. Some Website promotions may not be available to customers in particular jurisdictions.
7. Disclaimer and Limitation of Liability
7.1 EXCEPT AS OTHERWISE EXPRESSLY PROVIDED, THE WEBSITE, AND ALL CONTENT AND ALL PRODUCTS AND SERVICES OFFERED THROUGH THE WEBSITE ARE PROVIDED ON AN 'AS IS' BASIS. RSV DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. RSV DOES NOT WARRANT THAT YOUR USE OF THE WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT THE WEBSITE OR ITS SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. ALTHOUGH RSV ENDEAVORS TO PROVIDE ACCURATE INFORMATION, IT DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE ACCURACY OR RELIABILITY OF INFORMATION ON THIS WEBSITE. YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK. NEITHER RSV NOR ITS AFFILIATED OR RELATED ENTITIES OR ITS VENDORS SHALL BE LIABLE TO ANY PERSON OR ENTITY FOR ANY DIRECT OR INDIRECT LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR OTHERWISE), INJURY, CLAIM, OR LIABILITY OF ANY KIND OR CHARACTER WHATSOEVER BASED UPON OR RESULTING FROM YOUR USE OR INABILITY TO USE THE WEBSITE, OR ANY INFORMATION OR MATERIALS PROVIDED ON THE WEBSITE. RSV IS NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE WEBSITE OR ANY MATERIALS ON THE WEBSITE, OR WITH ANY OF THESE CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE.
8 Claims and questions/Electronic Communications
8.1 Any claim or question can be sent to RSV email address email@example.com.
8.2 By using the Website and/or the services provided on or through the Website, Customer consents to receiving electronic communications from RSV. These electronic communications may include notices about applicable fees and charges, transactional information and other information concerning or related to the Website and/or the products purchased through the Website. These electronic communications are part of Customer’s relationship with RSV. Customer agrees that any notices, agreements, disclosures or other communications that RSV sends Customer electronically will satisfy any legal communication requirements, including that such communications be in writing.
9.1 Any personal data collected when an Order is placed, shall be processed by RSV for the sole purpose of satisfying Customer’s express requests, in compliance with the legislation applicable to privacy and with the Privacy on the Website. Other processing, if any, of such data shall be carried out only with Customer’s express consent.
10. Applicable Law
10.1 The sale agreement under these Conditions and its performance are governed by the US Laws, without giving effect to the conflicts of law provisions thereof or the United Nations Convention on Contracts for the International Sale of Goods. Any dispute that may arise out of or in relation to the agreement shall be submitted to the competent court of the place where Customer resides.